January 10, 2022, 9:58:53 AM


Frequently Asked Questions


  1. General
  2. Product and Features
  3. Transactions
  4. Troubleshooting
  5. Support and Feedback
  6. Further Information


• What is Vektor?

Vektor is an advanced, multi-chain execution tool for web3. It's a tool built for DeFi users which enables them to execute blockchain transactions using Vektor's proprietary execution language (VXL).

• Why use Vektor?

Vektor is designed to enhance DeFi performance. VXL gives DeFi users the speed, simplicity and scope that DeFi has been missing so far.

• How does Vektor work?

Vektor is non-custodial. Vektor acts as intermediary between individuals to help them execute their transactions onto the blockchain in the most efficient way possible.

• Who created Vektor?

Vektor was created by Andy and Akram. You can read more about them here and here.

Product and Features

• How do I use Vektor?

You can find our docs here and our walkthrough tutorial here.

• What browsers are compatible with Vektor

Vektor is compatible with browsers that support Hardware Wallets such as Ledger.

We recommend using a Chromium browser: Chrome, Brave, Edge (Chromium version) and Firefox.

• How do I request a feature?

You can make a feature request through our live CHAT.

Or send us an email on [email protected]

• Which blockchains are compatible with Vektor?

You can see which blockchains Vektor supports by calling the BLOCKCHAINS function.


• Which wallet can I use with Vektor?

Ledger and Trezor are compatible wallets that you can use with Vektor.

• Why can't I use MetaMask?

Vektor is not compatible with Metamask.

• How do I connect my Ledger / Trezor?

For step-by-step help with your first transaction, head over to our TUTORIAL.


• I found a Bug! What should I do?

Thank you! You can report a bug through our CHAT feature.

Or send us an email on [email protected]

• Why did my transaction fail?

Transactions can fail for a variety of reasons. Send us a message using our CHAT feature and we'll do our best to help.

Support and Feedback

• Where can I find documentation?

You can find our documentation here and our tutorial here.

• I can't find the answer I'm looking for - How do I contact support?

Let us know how we can help using our live CHAT function or schedule a CALL with our CEO.

You can also send us an email - [email protected]

• How do I give feedback to the team?

The best way to give feedback is through our live CHAT feature.

Or you can send us an email on [email protected]

Further Information

Can't find what you're looking for? Use our in-app Live Chat feature or contact us at [email protected]